Politique de confidentialité
Who We Are
Zivaro operates the website zivaro.ch. This privacy policy explains how we collect, use and protect your personal information.
Information We Collect
When you place an order or create an account, we collect:
- Full name and delivery address
- Email address and phone number
- Payment information (processed securely — we never store card details)
- IP address and browsing behavior on our site
How We Use Your Information
Your data is used exclusively to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service enquiries
- Improve our website and shopping experience
- Send promotional emails (only if you have opted in)
Data Sharing
We do not sell, rent or trade your personal information. We only share data with trusted third parties necessary to operate our business:
- Shipping carriers (to deliver your order)
- Payment processors (Shopify Payments, PayPal)
- Email service providers (for order confirmations)
Your Rights
You have the right to access, correct or delete your personal data at any time. Contact us at support@zivaro.ch. We will respond within 30 days.
Cookies
Our website uses cookies to improve your browsing experience and analyze traffic. You may disable cookies in your browser settings at any time.